Privacy Policy

1. Who we are

Mirror Commerce AI (“we”, “us”) provides AI-assisted skin analysis, virtual try-on and personalised beauty product guidance. This policy explains what we collect, why we collect it and the choices you have.

2. Information we collect

We keep collection to what the product genuinely needs:

• Account data — email address, and any display name or profile details you choose to add.
• Selfies and images — photos you upload for skin analysis or virtual try-on.
• Skin analysis results — scores, report narratives and progress history generated from your images.
• Preferences — skin type, concerns, budget, region and product preferences you set.
• Conversation data — messages you exchange with MIA, our AI advisor, including voice transcripts when you use voice mode.
• Approximate location — only when you enable environmental (weather, UV, air quality) intelligence.
• Technical data — device, browser and basic usage logs needed to run and secure the service.

3. How we use your information

Your data is used to deliver the features you ask for, and nothing more:

• Producing skin analysis reports, routines and product recommendations.
• Rendering virtual try-on results and saving your look history.
• Tracking progress over time so improvements can be measured.
• Grounding MIA's answers in your own data instead of generic advice.
• Keeping accounts secure, preventing abuse and fixing faults.

4. Biometric and image data

Facial images are sensitive. Images you upload are processed to generate skin metrics and try-on renders, and are stored in your private account storage so you can revisit past reports. They are never sold, never used to train third-party advertising models, and are only visible to you unless you explicitly generate a share link.

You can delete an analysis, a try-on session or your entire account at any time; deleting removes the associated images from storage.

5. Third parties we rely on

We use a small number of processors strictly to run the product: cloud hosting and database services, AI model providers for analysis, recommendation and conversation, a facial analysis and try-on provider, a speech provider for voice mode, and an open weather/air-quality data source. These providers process data on our instructions only. We do not sell your personal data.

6. Sharing you control

Report sharing is opt-in. When you create a share link, a limited read-only version of that report becomes accessible to anyone holding the link. You can revoke a share link at any time from the report.

7. Data retention

We retain your account data for as long as your account is active. Analyses, images and conversation history are kept so your history remains useful, and are removed when you delete them or close your account. Backups are cycled out on a rolling basis.

8. Your rights

Depending on where you live, you may have rights to access, correct, export or delete your personal data, to object to certain processing, and to withdraw consent. You can exercise most of these directly in the app, or contact us and we will action the request.

9. Security

Data is encrypted in transit, access is enforced per user at the database level, and image storage is private by default. No system is perfectly secure, but we design for least privilege and review our access rules regularly.

10. Children

Mirror Commerce AI is not intended for anyone under 16. We do not knowingly collect data from children. If you believe a child has used the service, contact us and we will remove the account.

11. Not medical advice

Skin analysis, routines and ingredient guidance are informational and cosmetic in nature. They are not a diagnosis and do not replace consultation with a qualified dermatologist or physician.

12. Changes to this policy

We will update this page when our practices change and revise the date below. Material changes will be highlighted in the app.